UPDATE: 6 December 2024 – 14:00
Sol Plaatje Local Municipality is the proud beneficiary of a National Treasury grant that will enable the roll-out of smart prepaid electricity meters. The grant will enable the Municipality to continue with its modernisation project. Through this Project the municipality will roll-out prepaid smart electricity meters in various areas.
Public Notice:
Please be on the lookout for our technicians who will be installing the meters. We urge you to please welcome them into your homes.
The technicians will be easily identifiable in their blue work overalls and ID tags containing their photo and identity numbers.
Project Benefits:
• Accurate billing
• Management of electricity consumption
• Local economic development
Frequently Asked Questions:
What is the Smart Metering Project?
The Smart Metering Project is an initiative to replace traditional electricity meters with advanced smart meters to help residents track energy consumption efficiently, improving energy management and cost savings.
What are smart meters, and how do they work?
Smart meters are digital devices that accurately measure and monitor electricity usage. They help residents manage energy usage better.
When will the installation of smart meters begin?
Installation will begin on [18 Nov to 27 Jan 2025, with teams working systematically through neighborhoods for a smooth rollout.
Who will be installing these smart meters?
Authorised installers from Sol Plaatje Local Municipality will perform all the installations. All installers will have municipal ID for your security.
Will I be charged for the new smart meter?
No, the smart meter installation is free for residents as part of the municipal initiative, with no charges.
Do I need to be home during the installation?
Yes, ifs helpful if someone is home to grant access to the existing meter. If not, please contact [insert contact person’s name and number] to arrange a suitable time
How will I know that the installer is an official representative?
Installers will carry municipal ID badges and wear identifiable uniforms. If you’re unsure, verify their identity by contacting the municipality at [080 122 9010].
Will there be a power outage during the installation?
Yes, there will be a power interruption of up to 2 hours while the old meter is removed and the new smart meter installed.
What are the benefits of using a smart meter?
After installation, you will receive information on accessing your usage data through an online portal or mobile app, as provided by Sol Plaatje Local Municipality.
How can I monitor my electricity usage with a smart meter?
After installation, you will receive information on accessing your usage data through an online portal or mobile app, as provided by Sol Plaatje Local Municipality.
Who should I contact if I have questions or concerns?
Contact [insert contact person’s name and phone number] for any inquiries or concerns regarding the installation.
What should I do if I experience issues with my smart meter after installation?
For any issues, contact our customer service at [insert phone number]. Support is available to resolve any problems promptly.
Is my information secure with a smart meter?
Yes, your data is secure. Smart meters follow strict privacy and data security protocols to protect your information.
I am a tenant. Do I need to notify my landlord? Do they need to give permission for the installation?
Yes, its a good idea to inform your landlord of the upcoming installation. Although the installation does not require a payment from the property owner, it helps to maintain transparency. Check your lease or discuss with your landlord if unsure.
Shortlink for this post: https://www.kimberley.org.za/?p=39875
