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Kimberley Water Supply UPDATES – February 2024

UPDATE: 22 February 2024 – 19:00

According to the municipality, Newton is currently off due to a lack of supply from Riverton.

The reason given is a trip on one of the pumps.

Once the issue is resolved, supply will be restored.

This will most likely delay the nightly water shutdown.

Chris Whittaker
Ward 24

UPDATE: 21 February 2024 – 14:30

RE: REINTRODUCTION OF DAYTIME AND CONTINUATION OF THE NIGHTLY WATER SUPPLY INTERRUPTIONS

The Sol Plaatje Municipality would like to update the residents about the reintroduction of the Daytime Water Supply Interruption during the week as a result of heatwaves and the low levels at Newton Reservoirs.
The following schedule will be implemented:

DATE AFTERNOON INTERRUPTION NIGHTLY INTERRUPTION
Wednesday, 21 February 2024 12h00 to 17h00 20h00 to 05h00
Thursday, 22 February 2024 12h00 to 17h00 20h00 to 05h00
Friday, 23 February 2024 12h00 to 17h00 20h00 to 05h00
Saturday, 24 February 2024 12h00 to 17h00 20h00 to 05h00
Sunday, 25 February 2024 12h00 to 17h00 20h00 to 05h00

The Newton reservoirs have a storage capacity of 261 megalitres which comprises of;102, 91, 45, and 23 megalitres reservoirs that are low to empty. The water levels at Newton Reservoirs are as of 20 February 2024:

TANK NUMBER CAPACITY DESIRED LEVEL CURRENT AVG LEVEL
1 102 Megalitre 17 Feet 7,3 Feet
2 91 Megalitre 17 Feet 7,11 Feet
3 45 Megalitre 16 Feet 7,10 Feet
4 23 Megalitre 16 Feet 8,10 Feet

The leakages in the main supply pipelines further exacerbate the production shortfall and inadequate water supply.

The Municipality appeals to residents and public members to stop watering their gardens and reserve water for consumption and other critical uses only. This will ensure that water pumped into the reservoirs can reach levels that generate enough pressure to supply all areas in Kimberley. The community is encouraged to adopt water-conserving habits during this period.

Residents experiencing water interruptions outside of the above stipulated times are encouraged to lodge queries with our Call Centre on 053 830 6111 or Toll-Free 080 1229 010.

Your patience and understanding are highly appreciated as we forge towards guaranteeing water security.

Yours faithfully
S.B. Matlala
Municipal Manager

SOURCE:

UPDATE: 20 February 2024 – 12:00

Based on Resident’s reports as well as mentioned by Ward 21 Councillor, it appears as though Newton Reservoir has been switched off earlier than the stipulated time of the afternoon water shutdown, apparently due to low levels at the reservoir. No official statement has yet been released by Sol Plaatje Municipality.

Due to the afternoon water shutdowns, residents might only get water thereafter depending on Newton Reservoir levels.

UPDATE: 14 February 2024 – 17:30

Cllr Peet Louw, Ward 23, has provided an update regarding the current water situation.

The pumps at Newton are still off and the dam levels are very low.

We do not know the cause.

#Water4Kimberley

Chris Whittaker
Ward 24

UPDATE: 14 February 2024 – 08:15

Good morning, Residents

According to the municipality, Newton is not currently pumping.

This is due to a fault at Riverton.

As a result of ongoing actions by the municipality to prevent oversite, this can not be verified, but residents will notice little to no water pressure.

Remember the Water 4 Kimberley march tomorrow.

Regards
Chris Whittaker
Ward 24

UPDATE: 12 February 2024 – 16:50

Cllr Byleveldt from Ward 22 has spoken to the municipality.

There is a burst pipe in New Park. To conduct repairs, supply from the reservoir was turned off.

Expect little to no water pressure until repairs are completed.

Chris Whittaker
Ward 24

UPDATE: 07 February 2024 – 09:10

WATER INTERRUPTION – KIMBERLEY CBD AND SUBURBIA (HIGH LYING AREAS)

It is with regret that the Sol Plaatje Municipality wishes to inform residents that water levels at the Newton Reservoirs are extremely low and has affected supply.

》 This has resulted in a supply outage in some areas and low pressure in others. Supply to be restored at 12h00.

》We still are severely affected by a major leak at Midstation (Midlands) near Roodepan, impacting negatively on supply to Newton.

》Repair work on clarifiers at the Riverton Treatment Plants has also affected production. Also, excessive algae bloom in the Vaal River compelled us to focus on enhancing prechlorination.

GALESHEWE, ROODEPAN AND ALL AREAS SUPPLIED VIA OFF-TAKES

》Supply will be interrupted at 12h00 and directed towards the Kimberley CBD and suburbia.

The inconvenience is highly regretted and we apologise for the hardships being experienced.

Kind Regards,

Thabo Mothibi
Communications Unit
Sol Plaatje Municipality

UPDATE: 06 February 2024 – 08:20

WATER INTERRUPTION – KIMBERLEY CBD AND SUBURBIA (HIGH LYING AREAS)

It is with regret that the Sol Plaatje Municipality wishes to inform residents that water supply from the Newton Reservoirs has been affected by mechanical faults, amongst other difficulties we are experiencing.

We currently utilising one pump whilst our mechanical teams are working on restoring the additional pumps.

》 This has resulted in a supply outage in some areas and low pressure in others.

We still are severely affected by a major leak at Midstation (Midlands) near Roodepan, impacting negatively on supply to Newton.

The inconvenience is highly regretted and we apologise for the hardships being experienced.

Kind Regards,

Thabo Mothibi
Communications Unit
Sol Plaatje Municipality

UPDATE: 05 February 2024 – 18:15

According to the municipality, the Newton reservoir is currently off.

There is no supply coming in from Riverton at the moment.

This will cause little to no water pressure, and if the problem is at Riverton, water pressure issues may extend further than Newton.

No official communication regarding this matter has been released.

Regards
Chris Whittaker
Ward 24

UPDATE: 05 February 2024 – 09:02

It appears as though SP are only pumping with one pump again at Newton Reservoir. Many residents are experiencing little to no water pressure this morning. No timeframe was given when 2nd pump would be switched on.

Info via Ward 20 Cllr, Belinda Moses

Feedback from waterworks, only pumping with 1 pump, 2nd pump sucking wind, pressure very low.

UPDATE: 29 January 2024 – 12:00

EMERGENCY DAYTIME WATER INTERRUPTION

It is with sincere regret that the Sol Plaatje Municipality wishes to inform residents of the unfortunate continuation of the Daytime Water Interruption that is being effected to owing to extremely low levels at our Newton Reservoir.

AN URGENT WATER OUTAGE HAS BEEN EFFECTED AT MIDDAY – GALESHEWE, ROODEPAN AND ALL AREAS BEING SUPPLIED THROUGH THE OFF-TAKES; 12H00-17H00

We plead for patience. Water to be restored at 17h00

KIMBERLEY CBD AND SURROUNDING SUBURBIA

》Residents will experience low pressure, a single pump is in use at our Newton Reservoirs and will run until 20h00.

SCENARIO FOR TOMORROW, TUESDAY, 30 JANUARY 2024

》The efforts being undertaken today are expected to lead to a reasonable water supply. Newton will run on two pumps until 12h00 and one thereafter.

NIGHTLY WATER INTERRUPTION – 21H00 TO 05H00

Remains in force as communicated.

We once again plead for patience in the wake of hardships and other varied inconveniences.

We trust that our efforts in ensuring future uninterrupted supply shall be welcomed.

Kind Regards,

Thabo Mothibi
Communications Unit
Sol Plaatje Municipality

UPDATE: 29 January 2024 – 08:45

Good morning, Residents

The levels at Newton are very low and the pumps are not running.

It seems like the issue lies with supply from Riverton.

There has been no official communication regarding this issue.

Regards
Chris Whittaker
Ward 24

UPDATE: 28 January 2024 – 15:30

EMERGENCY DAYTIME WATER INTERRUPTION – HUMAN ERROR BEHIND WATER SUPPLY OUTAGE EXPERIENCED PAST DAYTIME WATER INTERRUPTION IN KIMBERLEY CBD AND SURROUNDING SUBURBIA

The Sol Plaatje Municipality extends its sincere apologies to residents in the Kimberley CBD and surrounding suburbia amid a human error that resulted in an outage.

》 Supply has been restored to De Beers and other areas are to follow with pressure building up.

The error is deeply regretted.

Kind Regards,

Thabo Mothibi
Communications Unit
Sol Plaatje Municipality

UPDATE: 28 January 2024 – 12:00

EMERGENCY DAYTIME WATER INTERRUPTION – SUPPLY RESTORED TO KIMBERLEY CBD AND SURROUNDING SUBURBIA

》 Pressure is building up and supply will be restored to all areas soonest.

》The critical implementation of the Water Recovery Plan at Riverton Treatment Plant based on cleaning of a clarifier and repair of related components for improved water quality and volume has constrained supply.

GALESHEWE, ROODEPAN AND ALL AREAS SUPPLIED THROUGH OFF-TAKES WILL BE AFFECTED BY AN OUTAGE FROM 12H00

We wish to apologise for the inconvenience caused.

Kind Regards,

Thabo Mothibi
Communications Unit
Sol Plaatje Municipality

UPDATE: 28 January 2024 – 08:30

EMERGENCY DAYTIME WATER INTERRUPTION

The Sol Plaatje Municipality wishes to apologise for the continuation of the Daytime Water Interruption for today;

》The critical implementation of the Water Recovery Plan at Riverton Treatment Plant based on cleaning of a clarifier and repair of related components for improved water quality and volume has constrained supply.

GALESHEWE, ROODEPAN AND ALL AREAS SUPPLIED THROUGH OFF-TAKES WILL BE AFFECTED BY AN OUTAGE FROM 12H00

KIMBERLEY SUBURBIA (HIGH-LYING AREAS ) – SUPPLY TO BE RESTORED AT 12H00

It is with deep regret that supply could not be restored after the Nightly Interruption at 05h00 owing to extremely low levels at the Newton Reservoirs.

We wish to apologise for the inconvenience caused and late communication following unforeseen circumstances.

Kind Regards,

Thabo Mothibi
Communications Unit
Sol Plaatje Municipality


UPDATE: 27 January 2024 – 16:00

UPDATE: EMERGENCY DAYTIME WATER INTERRUPTION

In having extended Public Notice this morning on today’s Emergency Daytime Interrruption, the Sol Plaatje Municipality wishes to update residents as follows;

WATER SUPPLY TO GALESHEWE, ROODEPAN AND ALL AREAS SUPPLIED THROUGH OFF-TAKES TO BE RESTORED AT 17H00

We wish to apologise for the inconvenience caused and we are grateful for the patience displayed in the management of our water crisis.

》The implementation of the Water Recovery Plan based on cleaning of a clarifier and the repair of malfunctioning components at Riverton Treatment Plant has affected supply.

SUPPLY WILL REMAIN UNAFFECTED FOR KIMBERLEY SUBURBIA (HIGH-LYING AREAS)

》Storage and capacity to supply at our Newton Reservoirs has stabilised and supply will continue until 21h00 when the Nightly Interruption 21h00 – 05h00 sets in.

Kind Regards,

Thabo Mothibi
Communications Unit
Sol Plaatje Municipality

UPDATE: 27 January 2024 – 08:00

EMERGENCY DAYTIME WATER INTERRUPTION

It is with deep regret that the Sol Plaatje Municipality wishes to inform residents of the continuation of the Emergency Daytime Water Interruption for today due to extremely low levels at our Newton Reservoirs.

AREAS CURRENTLY AFFECTED ARE KIMBERLEY CBD AND HIGH-LYING SUBURBIA

》Water supply from Newton Reservoirs will be restored as pumping unfolds at 1Oh00 this morning.

GALESHEWE, ROODEPAN AND ALL AREAS SUPPLIED THROUGH THE OFF-TAKES

》From 10h00 this morning water supply to Galeshewe, Roodepan and all areas supplied from the off-takes will be stopped.

MAINTENANCE AT RIVERTON PLANT

》The implementation of the Water Recovery Plan based on cleaning of clarifiers and the repair of malfunctioning components at Riverton Treatment Plant has affected supply.

We extend our apologies for the inconvenience and plead for patience. We also wish to apologise for the late notice.

Kind Regards,

Thabo Mothibi
Communications Unit
Sol Plaatje Municipality

UPDATE: 26 January 2024 – 09:00

EMERGENCY DAYTIME WATER INTERRUPTION

It is with deep regret that the Sol Plaatje Municipality wishes to inform residents of the Emergency Daytime Water Interruption of today due to extremely low levels at our Newton Reservoirs.

》Water supply will be restored at 14h00 today. This in an effort to allow the reservoirs to reach supply capacity.
》Water supply has been affected by the implementation of the Water Recovery Plan based on cleaning of clarifier and the repair of malfunctioning components at Riverton Waterworks Treatment Plant.

We extend our apologies for the inconvenience and plead for patience.

Kind Regards,

Thabo Mothibi
Communications Unit
Sol Plaatje Municipality

UPDATE: 26 January 2024 – 08:15

Cllr Peet Louw, Ward 23, has done further investigations.

Both pumps at Newton are currently off due to overheating. Assistance has been requested.

Chris Whittaker
Ward 24

UPDATE: 26 January 2024 – 08:00

There appears to be a water pressure issue affecting residents on Newton Reservoir, but it might go further.

The matter has been reported to the municipality.

At this stage, we are getting mixed messages about the possible cause but anticipate clarification in the near future.

Regards
Chris Whittaker
Ward 24


UPDATE: 22 January 2024 – 20:00

WATER SUPPLY RESTORED – KIMBERLEY CBD & SUBURBIA (HIGH-LYING AREAS)

> Repair work completed amid burst 350mm diameter steel pipe in Waterworks Road.

> Nightly Water Interruption will only come into effect at 22h30 as a reprieve measure owing to rupture cited above.

The Municipality extends its appreciation for the patience displayed.

Kind Regards,

Thabo Mothibi
Communications Unit
Sol Plaatje Municipality


UPDATE: 22 January 2024 – 18:30

TEMPORARY WATER SUPPLY INTERRUPTION – KIMBERLEY CBD & SUBURBIA (HIGH-LYING AREAS)

> Repair work still in progress; welding to be done on 350mm diameter steel pipe amid major burst that sparked huge water losses.

> Location; Waterworks Road (intersection across Waterworks offices)

More updates to follow.

The Municipality extends its sincerest apologies for the inconvenience caused.

Kind Regards,

Thabo Mothibi
Communications Unit
Sol Plaatje Municipality

UPDATE: 22 January 2024 – 12:30

TEMPORARY WATER SUPPLY INTERRUPTION FROM 13H00 – KIMBERLEY CBD & SUBURBIA (HIGH-LYING AREAS)

The Sol Plaatje Municipality regrets to inform residents in the Kimberley CBD and surrounding residential areas of a temporary water supply interruption.

> This emanating from a burst pipe in Waterworks Road which has escalated into serious water losses at this hour, and necessitated the switching off of the pumps at the Newton Reservoirs.

> The extend of repair work to be undertaken is most likely to last three (3) to four (4) hours.

More updates to follow.

The Municipality extends its sincerest apologies for the inconvenience caused.

Kind Regards,

Thabo Mothibi
Communications Unit
Sol Plaatje Municipality

UPDATE: 20 January 2024 – 06:30

DAYTIME WATER INTERRUPTIONS; SATURDAY 20 & SUNDAY 21 JANUARY 2024

The Sol Plaatje Municipality regrets to inform residents that Daytime Water Interruptions will be effected from 12h00 to 17h00 this Saturday 20 January and Sunday 21 January 2024.

We are undertaking the interruption measures in an effort;

》To achieve high reservoir levels and to guarantee daytime water supply from Monday.

The factors:

1. Our bulk water supply pipeline has been affected by a serious leak in one of the chambers at Midlands (Midstation) in Roodepan which we have been managing since mid-December 2023 / 2. Maintenance shortcomings at Old and New Riverton Waterworks Treatment Plants have resulted in a series of maximum production setbacks and / 3. The high demand has also worsened the situation.

Nightly Water Interruption

Remains in force from 21h00 to 05h00 as communicated earlier.

We urge residents to conserve water and to avoid watering their gardens during this period.

We wish to extend our sincerest apologies for the interruptions. We wish to assure residents that we are working towards guaranteeing water security and details are to be released soonest.

Kind Regards,

Thabo Mothibi
Communications Unit
Sol Plaatje Municipality

UPDATE: 13 January 2024 – 09:00

URGENT DAYTIME WATER SUPPLY INTERRUPTION IN AN EFFORT TO UPHOLD HIGH RESERVOIR LEVELS AT NEWTON FOR THE COMING WEEK

It is with deep regret that the Sol Plaatje Municipality wishes to inform all residents of the Urgent Daytime Water Supply Interruption of today and tomorrow; Saturday 13 and Sunday 14 January 2024.

Daytime Water Supply Interruption: 12h00 – 17h00

》 Effecting this measure would allow for good storage and boost supply from Monday, 15 January 2024 and onwards.

Nightly Water Supply Interruption

Still in effect from 21h00 to 05h00.

Residents are encouraged to lodge queries with our Call Centre should they experience any water supply interruptions outside of the communicated timeframes – 053 830 6111 / 053 830 6911.

The Municipality wishes to extend its apologies for the inconvenience caused.

Kind Regards,

Thabo Mothibi
Communications Unit
Sol Plaatje Municipality

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