HOW TO LOG FAULTS AT SOL PLAATJE VIA SMS
The Infrastructure Call Centre can now receive faults & complaints via SMS.
The SMS number is 44204 from all service providers: Vodacom, MTN, Cell C and others.
The cost per SMS is 86 cent, free SMS’s do not apply.
Please include the following in every SMS:
1. Nature of the problem
2. The exact location or address
3. Suburb of problem
4. Town eg. Kimberley, Richie
5. Name & Surname of complainant
When the job is issued to the Foreman, the complainant will receive a free confirmation SMS.
When the job is completed, the complainant will receive a free confirmation SMS.
CLICK BELOW FOR FULL TELEPHONE AND SMS FAULT LOGGING PROCEDURES